Cincinnati Software Process Improvement Network
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Cincinnati Software Process Improvement Network |
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SPIN is a concept of |
TOPIC: Successful Organizational Change
Someone once said that people don't mind change they mind being changed. What happens when organizations undergo changes to business processes, changes to organizational structures or management changes and ignore the impact and effect these business changes have upon their employees and others who may be affected by the new ways of working? If you have ever experienced a project where the process improvement looked solid on paper, but in practice it didn't achieve the desired results, it may have had something to do with the "human side of change." This presentation will cover a model for looking at both the process and the people side of organizational change. It will cover the importance of structure, communications and discipline that enable successful organizational change.
SPEAKER: Betty Black, VP of Human Resources Consulting and Organizational Development, Keane
Betty Black is Vice President of Human Resources Consulting and Organizational Development for Keane, Inc., a leading business and information technology (IT) consulting firm headquartered in Boston, Massachusetts. As VP of HR, Betty's responsibilities include internal human resources strategic planning and implementation as well as organizational change management consulting to Keane teams and clients Keane's organizational change management frameworks and tools have been used successfully to support both project and enterprise-wide change initiatives including application outsourcing engagements across North America.. Prior to joining Keane in 2000, Betty was a Program Director with Electronic Data Systems (EDS), a Principal in the Centers of Excellence with A.T. Kearney and Director of Professional Development for Coopers & Lybrand, Canada. She holds both M'Ed and B'Ed degrees in education and a BA in English and Business Education.
Presentation Link
Successful Organizational Change