TOPIC: Process Deployment: Strategies for introducing process change

So you have developed this robust, superior process that is expected to increase productivity and improve quality in your IT organization. Now you need to get it from paper to practice. How do you introduce the new process to the organization and address the inevitable resistance to change?
In order to achieve the desired results, employees must put the process into practice. This presentation will explore tips and ideas for deploying process change that reduces non-compliance issues and employee resistance. We will explore reasons why employees resist process, how the culture determines deployment pace and approach, and techniques for overcoming resistance.

SPEAKER: Yvonne Nabors, PMP, as an IT consultant has been helping clients develop and implement a variety of IT processes over the past 12 years. She is currently a Project Manager with Number Six Software and working with a client to implement a Requirements Engineering Process. Prior to joining Number Six, Yvonne was a Principal Consultant with Keane, Inc. She worked with a variety of clients and positions including process manager for CMM Level 3 and 4 pursuits.

Presentation Link
Process Deployment: Strategies for introducing process change